I was at KFC recently and the store cashier asked the lady in front of me if it was fine that their Caesar salad did not have tomatoes since they run out of stock.
If I were asked that question I would asked her back — Would it be ok if I paid you less than the amount even if there were tomatoes in it?
When clients pay you hundreds of thousands of dollars they expect no less than everything in the requirements document. Do you agree?
[tags]Business, KFC, Customer, Service[/tags]
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